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What worries people most about tax?


Research by Eden Fyfe Accounts

During April and May 2017 Eden Fyfe Accounts conducted a survey to determine what concerns people in Fife most about their tax affairs. This note provides a summary of the findings.

We would like to thank everyone who took part in the research. All respondents were entered into a prize draw to thank them for their time and co-operation, and Claire Brown of Glenrothes-based A G Brown Fabrications was the lucky winner of the £50 Marks & Spencer gift voucher. 

The Findings

Five issues emerged as the most worrying for people when dealing with tax, with a third or more of respondents indicating that these cause them most concern:

1.    Keeping up-to-date with tax rules and regulations (75% of respondents);
2.    Not knowing the different types of tax (67%);
3.    Complicated rules (58%);
4.    Worries about paying too much tax (42%);
5.    Not knowing how to deal with a tax investigation by HMRC (33%).


% of respondents
(Click the image to view a larger version)

Lisa Bray, Director of Eden Fyfe Accounts, commented: ”Tax can be a complicated business, with frequent changes being made to the rules and regulations that can sometimes confuse people who are not dealing with tax issues every day. Our team members are fully up-to-speed with all the latest changes and types of tax, and are here to pass this knowledge on to our clients. We also ensure that all our clients are paying the correct amount of tax. Finally, we offer a tax investigations package to help clients be prepared should HM Revenue & Customs launch an enquiry into their tax affairs.
We will use the results of this survey to provide our clients and contacts with helpful information to guide them and keep them up-to-date. Even in this online age, there are always times when people need or wish to speak to someone for some advice and reassurance. Our team are always on hand to answer any questions and explain any issues anyone has about tax and accounting.”

If you have any questions or would like more information about either this survey or Eden Fyfe Accounts’ services, please visit or contact Lisa Bray on 01592 630048 and at